Privacy Policy

Evolve Regeneration Ltd is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, your rights under the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts.

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Who We Are

Evolve Regeneration is an Irish Limited Company selling wool flock, natural fibres and educational resources to schools, companies and individuals. We are the data controller for the personal data collected through this website.

What Data We Collect

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When you place an order or contact us, we may collect:

  • Your name and contact details (email address, phone number)

  • Delivery and billing address

  • Payment information (processed securely - we do not store credit card details)

  • Order history and preferences

  • School name and contact details (for educational orders)

  • Any information you provide when contacting us

How We Use Your Data

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We use your personal data to:

  • Process and fulfil your orders

  • Communicate with you about your orders or enquiries

  • Send order confirmations and delivery updates

  • Comply with our legal and tax obligations

  • Improve our products and services

We will only send you marketing communications if you have opted in to receive them. You can unsubscribe at any time.

Legal Basis For Processing

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We process your data on the following legal bases:

  • Contract to fulfil your order

  • Legal obligation to comply with tax and accounting requirements

  • Legitimate interests to improve our service and prevent fraud

  • Consent for any optional marketing communications

Sharing Your Data

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We do not sell or rent your personal data to third parties. We may share your data with:

  • An Post or the nominated parcel delivery service (solely to fulfil your delivery)

  • Our payment processor (to process your payment securely)

  • Our website or email platform providers, where necessary

All third parties we work with are required to handle your data in accordance with GDPR.

Data Retention

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We retain your personal data for as long as necessary to fulfil your order and comply with our legal obligations (typically 7 years for financial records, in line with Irish Revenue requirements). After this period, your data is securely deleted.

Your Rights

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Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate or incomplete data

  • Request deletion of your data (subject to legal obligations)

  • Object to or restrict how we process your data

  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us. If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Data Protection Commission (DPC).

Cookies

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Our website may use cookies to improve your browsing experience. You will be asked for your consent to non-essential cookies when you first visit the site. You can manage cookie preferences at any time through your browser settings.

For any privacy-related queries, please contact us via the contact details on our website.